Support Services

Local support:

  • Tower Hamlets Victim Support IDVA 020 7364 7957/2448 (Monday to Friday 9-5)
  • Victim Support 0808 1689 111 (24 hours)
  • Tower Hamlets Police LGTB+ officer email is CEMailbox-LGBT+CLO@met.police.uk
  • Tower Hamlets Crisis Intervention Service 020 3222 4027 (Monday to Friday 9-5; and weekends 10am-6pm)
  • Refugee support team, 9-12noon, Monday to Friday 020 7364 1371
  • Legal advice regarding domestic abuse and family law, such as non-molestation orders, child arrangements or divorce – Bowling & Co. Solicitors family@bowlinglaw.co.uk 020 8221 8000 in emergency 07464 925 083
  • Tower Hamlets VAWG Team 0800 279 5434 (Monday to Friday 9-5) or email domestic.violence@towerhamlets.gov.uk
  • Tower Hamlets Housing Options Service Team (HOST) will no longer have a drop-in service. For those at risk of homelessness contact HOST on 020 7364 7474 Monday to Friday 9-5 or after 5pm the emergency number 020 7364 4079
  • Adult Safeguarding team 020 7364 5005
  • Children Safeguarding team 020 7364 3444
  • Knife bins in Tower Hamlets see this website word4weapons

National Support

  • Childline: 0800 1111 If you’re a child or young person and domestic abuse is happening in your home or relationship.
  • National Domestic Violence Helpline Refuge 0808 2000 247; 7 days a week 24 hours
  • LGBT specialist advice on 0800 999 5428 (Monday to Friday 10am – 12.30pm and 1.30pm – 4pm or email help@galop.org.uk
  • Respect Phone Line: 0808 802 4040 an anonymous and confidential helpline for men and women who are harming their partners and families
  • Specific Men’s Advice line 0808 801 0327 Monday – Friday
    • 9am – 8pm Monday & Wednesday
    • 9am – 5pm Tuesday, Thursday, Friday
    • email info@mensadviceline.org.uk
  • Women’s Aid online support service https://chat.womensaid.org.uk/
    • Monday – Friday 10am – 12 pm
  • Hestia provides a free-to-download mobile app, Bright Sky, which hides as a weather app but provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know
  • Hour Glass: 0808 808 8141 challenging the abuse of older people in all its forms
  • Karma Nirvana: 0800 5999 247 Mon to Fri 9am–5pm supporting victims of honour based abuse and forced marriage

Other VAWG support

  • Strut Safe’s free helpline 0333 335 0026 operates from 7pm-3am on Fridays and Saturdays, and 7pm-1am on Sundays
  • Girls aged 14+ or woman and have been a victim of sexual assault you can contact
    • Rape Crisis 0808 802 9999; 12pm – 2.30pm and 7pm-9.30pm each day.
    • for victims age 16+ use the Live online Chat helpline Monday – Friday.
  • Beyond the Streets, support for women who are involved in prostitution 0800 133 7870 or email support@beyondthestreets.org.uk
  • Chayn – Supporting survivors of abuse across borders
  • Female Genital Mutilation FGM Engagement Service 020 7377 8725 (Monday – Friday 9am – 5pm.
  • Forced Marriage Unit 020 7008 0151 or email fmuoutreach@fco.gov.uk
  • Karma Nirvana: 0800 5999 247 Mon to Fri 9am–5pm supporting victims of honour based abuse and forced marriage
  • Stalking and Harassment 0808 802 0300 Monday – Friday 9.30am – 4pm except for Wednesday when it is open 1pm – 4pm.
  • Trafficking for purposes of sexual exploitation 08000 121 7000
  • Advance charity